Facilitating Quality Decisions Online Course

How do you facilitate quality decisions in your organization? That is the focus of this course – building robust confident facilitators of the Decision Quality (DQ) process, a structured and collaborative framework for good decision making that aligns teams and stakeholders.  

Decades of experience working with leaders and teams around the world has honed facilitation techniques and allowed Decision Frameworks to teach our clients to become expert practitioners and facilitators of the DQ process. Attend this interactive theory and role-play course to become adept at designing and facilitating the different meetings and workshops required to enable quality decisions. Learn to use proactive facilitation tools and techniques, develop necessary expertise to manage disruptive meeting behaviors and become a strong internal DQ facilitator for any type of decision.  

What’s Covered

• Human decision making and meeting behavior 

• Proactive and reactive facilitation skills  

• Pre-framing: thinking about the anatomy of the decision and deciding the meeting workflow

• Developing effective workshop agendas  

• DQ Framing steps and how they differ depending on decision type 

• Facilitating all types of DQ workshops and meetings with teams and decision makers from problem definition to framing & structuring of alternatives to trade-off discussions 

What’s Provided

• A unique package of reference material and software which enables attendees to become independent practitioners of Decision Quality 

• Course manual with lectures and relevant case studies (digital and or hardcopy) 

• Decision Frameworks Decision Quality Toolbox, a quick reference guide to key workflow steps (digital and or hardcopy) 

• State-of-the-art decision software, DTrio® (for Decision Framing) and TreeTop® (for Decision Trees and Uncertainty Analysis) for a 30-day evaluation period 

Online Course Outline (two, 4-hour modules)

Module 1 – Decision Quality Process & Facilitation Principles

• Decision Quality overview

• Problem definition development

• Brutal truths & situation analysis

• Case study breakout: facilitate and develop problem definition with decision makers

Module 2 - Agenda Development & Decision Maker Meetings

• Decision Quality workflows 

• Agenda development

• Facilitating framing workshop sessions 

• Facilitating decision maker meetings 

• Case study breakout: facilitate mock frame review & results meetings with decision makers